Frequently asked questions

A cloud gaming service for Indonesian gamers. We rent you a real RTX A10G GPU on AWS in Indonesia, you stream gameplay to any device via Moonlight, and you pay by the minute for compute (from Rp 43,000/hr while streaming, 720p included) plus a small storage fee (Rp 2,000/GB-month). Pure pay-as-you-go, no monthly commitment.

AirGPU also has Indonesian-native latency and pay-as-you-play — credit where it's due. Where it falls short: cold starts take 5–10 minutes, and if your credits lapse your library is wiped almost immediately. pawpado boots in under 2 minutes, stops charging the moment you click stop, and gives you a grace window after credits hit zero — your machine is kept ready for a day, then your disk is saved as a snapshot for a few more days — so a short break doesn't cost you your saves.

No card on file required to sign up. Top up Rp 50k of credits — that gets you about an hour of streaming on the entry machine, or a few days of idle storage on a small disk — and feel the latency yourself before committing more.

About 2 minutes from clicking Play to in-game. Your instance powers up, the GPU drivers initialize, Apollo + Tailscale come online, then your Moonlight client connects.

Real NVIDIA A10G (24 GB VRAM) on AWS g5, with gp3 SSD storage, in AWS Jakarta (ap-southeast-3). Pick your tier when you build your machine: g5.xlarge (4 vCPU / 16 GB), g5.2xlarge (8 vCPU / 32 GB), or g5.4xlarge (16 vCPU / 64 GB) — every tier shares the same A10G GPU. All run Windows Server 2022.

Pick a streaming quality when you build your machine: 720p, 1080p, 1440p, or 4K, all at 60 fps. 720p is included in the compute price; higher qualities add a small per-hour bandwidth charge. Encoder is NVENC (hardware H.264 / HEVC).

Xbox controllers via DS4 emulation, native PlayStation controllers, and any generic HID gamepad. Audio output, microphone passthrough, and rumble all forward through the stream.

Most stutter is the network between your client and the instance. Try lowering bitrate in Moonlight (50 Mbps is plenty for 1080p / 60), prefer 5 GHz Wi-Fi or wired ethernet on the client, and avoid VPNs that aren't Tailscale. If it persists, email support@forjio.com with a Moonlight stats screenshot.

Yes — install OBS or any Windows recorder. Be aware that recording locally on the instance and streaming the gameplay to you is two NVENC sessions; you may need to drop quality on one to fit the GPU's encoder budget.

Yes — RDP into your instance and install Steam, Epic, GOG, Battle.net, or anything else. It's a real Windows desktop with full admin access. Your library persists on EBS, so you only download once.

Pick a size from 200 GB to 1 TB. 200 GB fits 2–3 AAA titles. 500 GB fits 5–7 AAA + a dev/mod workspace. 1 TB fits a power-user library. You can grow it between sessions — no game reinstall; the disk extends on your next start (AWS only grows volumes, not shrinks).

Storage drains your wallet at Rp 2,000/GB-month (e.g. ~Rp 13,333/day for 200 GB), billed by the minute while the disk exists. When your wallet hits zero, you enter a grace window: first your machine is kept ready for 1 day so a top-up resumes it instantly; then your disk is saved as a snapshot and held for a few more days. Your library, saves, mods, and installed games stay intact — top up within the window and you pick up right where you left off.

Only if no top-up arrives by the end of the grace window is your snapshot permanently deleted, and we send you a Discord/email notification before that happens. The window is 1 day kept ready plus a snapshot held for 3 more days — or 7 days once you've topped up Rp 500,000+ over your account's lifetime; see the docs for the exact schedule. Top up before the deadline and a single top-up restores everything and resets the clock.

Anti-cheat systems that require kernel-level drivers (Vanguard for Valorant, Easy Anti-Cheat in kernel mode for some titles, BattlEye in restricted mode) currently flag cloud GPU instances as virtual machines and refuse to run. This affects Valorant, Fortnite competitive mode, Apex Legends ranked, and a few others. Single-player AAA titles, most Steam multiplayer games, Steam Big Picture, emulators, and dev workflows all work fine. We're tracking anti-cheat compatibility — once vendor support catches up to cloud gaming we'll re-test the blocked list.

No. The Acceptable Use section of the Terms of Service prohibits pirated software. We don't actively scan your instance, but if a rights-holder reports infringement we'll comply with the takedown.

Pure pay-as-you-go from a single prepaid credit balance. Two meters drain it: compute from Rp 43,000/hour (tiered by machine size; 720p streaming folded in) only while you're streaming, and storage at Rp 2,000/GB-month for the persistent EBS volume that holds your library — running 24/7 so games stay installed. Both are billed by the minute, not rounded to the hour. No monthly commitment.

Plugipay handles all payments. Indonesian methods covered: QRIS, virtual account (BCA, BNI, BRI, Mandiri, Permata), e-wallets (OVO, DANA, GoPay, ShopeePay), and credit cards.

Credits you haven't spent yet aren't auto-refunded but we'll work with you on obvious billing errors or edge cases — email support@forjio.com.

The compute meter checks every minute. When your balance hits zero, your session is auto-stopped within about a minute — same as if you clicked Stop. Saves are preserved; storage enters its grace window (kept ready for a day, then snapshotted); just top up within the window and click Play again to resume.

Yes. Pick a larger size (200 GB–1 TB) and we grow the EBS volume; the partition extends on your next session start — no game reinstall. Caveat: AWS only allows volumes to grow, not shrink, so if you want to go smaller you'd need to provision a fresh instance and migrate your data.

Not in v1. EBS volumes can grow but not shrink. If you really want to go smaller, email support — we'll provision a fresh smaller instance for you and help you migrate your saves manually.

Huudis is the Forjio family's shared identity provider — same account works across pawpado, Plugipay, Storlaunch, and the rest of the line-up. We never see your password; auth is handled entirely on Huudis.

One paying user per account. We don't hard-block simultaneous logins, but the streaming session itself is single-occupant — only one Moonlight client at a time can pair and stream. Multiple-user households should run separate accounts.

From Settings → Danger zone → Delete my account. We zero out your wallet, terminate the EC2 instance, and wipe the EBS volume. Your Huudis account is not affected — you can sign back in to other Forjio products with the same credentials.

EBS storage on AWS in Jakarta (ap-southeast-3). Account metadata (email, wallet state, transaction log) on dev-machine in Singapore. We don't look at your saves or installed games. See the Privacy Policy for the full picture.

First-time provision can take up to 3 minutes (instance creation + boot + driver init). Subsequent starts should be under 2. If it's stuck longer than 5 min, refresh the page once; if still stuck, click Stop, wait for it to fully stop, and try Start again. Email support if it happens twice in a row.

Make sure your session state is running on the dashboard (not just starting). Some corporate firewalls block UDP on 47998–48000; try a different network. On mobile, switch to the Mobile tab on the Connect panel and use Tailscale instead.

The PIN expires quickly — Moonlight regenerates a new one if you wait too long. Re-trigger pairing on Moonlight (it'll show a fresh PIN), then enter the new one in the pawpado portal within 30 seconds.